FAQ
Need a hand setting up Staticphone?
You’re in the right place. Below, you’ll find tons of helpful information to help you get started with
our low-cost, international calling service.
If you don’t see what you’re looking for, you can talk to a friendly helper 24 hours a day, 7 days a
week.
What is StaticPhone?
A Static Phone is a service we provide that allows you to make high-quality international calls at the world's lowest rates. Whether you're connecting with family, friends, or business contacts across the globe, our service ensures clear and reliable communication without breaking the bank.
How can I connect my home phone with StaticPhone?
To connect your home phone with StaticPhone, we will provide you with a Static Jack device. Simply plug the device into both your phone and internet, and internet, and you'll be set up to make high-quality international and domestic calls. Our team will guide you through the setup process to ensure everything is working smoothly.
Do I need high-speed internet to make calls with StaticPhone?
Yes, a high-speed internet connection is required to make calls with StaticPhone. Internet speed directly affects call clarity, and a faster connection ensures high-quality, clear calls. To achieve the best call experience, we recommend using a high-speed internet service.
Can I connect StaticPhone to my smartphone?
Yes, you can connect StaticPhone to your phone. We provide a dedicated StaticPhone app which allows you to connect and use our service seamlessly.
What is Unlimited Call Forwarding and how can it benefit me?
Unlimited Call Forwarding allows you to forward your incoming calls to any number, whether it's your personal mobile number or an international number. This feature ensures that you never miss a call, no matter where you are. It provides flexibility and convenience, keeping you connected and available at all times.
Do we provide a Do Not Disturb mode in StaticPhone?
Yes, StaticPhone includes a Do Not Disturb feature. This friendly function allows you to receive calls without interrupting your busy lifestyle. You can stay focused on your tasks while remaining connected, ensuring you are only disturbed when you choose to be.
Do I need to use a headset or a special phone?
No, you do not need to use a headset or special phone. You can use your existing analog phone exactly like before—just without having to worry about the bill!
Can I keep my current phone number when switching to your service?
Yes, you can! We will help you port your existing number to our service. We'll handle all the necessary steps, so you don't need to worry about anything.
Can I use an extension on my cell phone with your service?
Yes, we provide an access number that allows customers to make calls through our service directly from their cell phones.
What benefits does StaticPhone offer for international calling?
With StaticPhone, you can enjoy high-quality international calls to 160+ countries at unbeatable rates with no hidden fees. We offer customer-first perks like referral bonuses, extra minutes, and 24/7 friendly support to ensure your calling experience is seamless, affordable, and personalized for your needs.
How to Install Home Phone Router?
- First, unplug your internet router from the AC outlet.
- Connect your Staticphone box to the router with the included cable.
- Plug your router back into the AC outlet.
- Connect the provided power supply to your Staticphone box.
- Connect your home Phone to the Staticphone box with a regular phone cable.
- Listen for the dial tone.
How to Install Mobile Apps?
- Simply search 'Staticphone' on the Play Store to download the Android app, or search 'Staticphone' on the App Store to download the iOS app.
- Login to the app using Staticphone username and password.
- Follow the instruction as you go!
How do I contact customer support?
- Please drop a mail to cs@staticphone.com
- Chat with us on WhatsApp only at +1 404-798-4355
- Call us at USA : 1-877-873-6065, CANADA : 1-877-777-5691.
